Privacy policy

This Privacy Policy describes how Lazarus Press (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lazaruspress.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How do we collect your personal information?

We collect your personal data in three main ways:

(1) When you give it to us directly

When you create a customer account, visit our website, communicate with us or purchase our products or services, you give us certain information. For example, you tell us your name and address, email address and telephone number when placing an order or entering a competition

(2) When our systems collect information or personal data as you use our website

Whenever you use our website, information gets recorded automatically by the IT systems used to operate that website. The most common type of information collected is in the form of cookies (small text files sent by your computer each time you visit our website) but can also include personal data transferred by the electronic device you use to access our website and its settings

(3)  When publicly or commercially available data is used to update our records, for example by correcting any address errors by using a postcode checking service.

What categories of personal data do we collect?

We may collect the following information about you:

• Your name, date of birth and contact details. This can include your postal, billing and delivery addresses (which would include the addresses of any family or friends you choose to send books to); your telephone number and your email address

• Purchases and orders made by you, including method of payment.  Should you choose to give permission for credit card data to be stored, this will be securely held by our third-party payment gateway provider, not on this website.

• When you set up an account with us, your password (which we encrypt) and wish list selections

• Your book preferences, ratings and reviews

• Your marketing preferences

• Your on-line browsing history on our website

• Your correspondence with us

In some instances, we may need to collect additional personal data for the purposes set out in this Privacy Policy.

How do we use your personal data?

We use your personal data:

  • To send you the books and other products and services you purchase from Lazarus Press
  • To improve the range of books and offers we provide
  • To present you with personalised offers on our website, through social media channels such as Facebook and Instagram and by placing banner advertisements on third party websites
  • To personalise the offers you receive from us – books which may be of interest, unique events, and special offers and promotions. To do this we look at your previous purchases plus any preferences you may have indicated to build a profile of what you are most likely to want to buy. This is known as 'profiling'.
  • To allow you to post links to our products on social media
  • To manage any online accounts you register with us
  • To ensure we communicate with you in accordance with your contact preferences
  • To provide you with the opportunity to review our products and services
  • To verify your identity if you ask for information about your personal data or order history
  • To detect and prevent fraud and other illegal activities (and to assist regulators, trade bodies and law enforcement agencies in relation to the same)
  • To carry out research to better understand your views on our products and services
  • To help us find other customers who may also be interested in Lazarus Press' beautiful books. 

    The legal basis for using your personal data is as follows:

    • For the fulfilment of a contract between you and Lazarus Press. For example, when you order a book from us we are contractually obliged to deliver that book to you and we need your delivery name and address to do that.
    • For sending you relevant information about our books and offers where you have given specific consent to us to do so.  For example, when you ask us to send you email newsletters and offers.  You can withdraw this consent at any time by contacting us.
    •  For the ‘legitimate interest’ of Lazarus Press in conducting and managing our business to enable us to give you the best products and the best and most secure experience in a way which might reasonably be expected as part of running our business. For example, we have an interest in marketing our books to you and making sure our marketing is relevant for you. Therefore, we may process your information to send book offers that are tailored to your interests. As a customer, you can always opt out of those communications. We will always make sure that our legitimate business interests do not override your interests and your rights under data protection laws. You can opt out of our marketing communications at any time by contacting us at info.lazaruspress@gmail.com

       

      In addition to sending you marketing communications, we rely on our legitimate interests to process your personal data so that we can: 

      • Improve the range of books and offers we provide
      • Carry out research to better understand your views on our products and services
      • Give you the opportunity to review our products and services
      • Provide you with a quality customer service experience
      • Protect you, our employees and our business
      • Handle any legal claims or regulatory actions taken against Lazarus Press
      • For compliance with a legal obligation. For example, if Lazarus Press is required to provide supporting evidence to tax authorities.

    When do we share your personal data?

    So that we can provide you with our products and services, we have to share some of your personal data with trusted third parties. We will only send to third parties the personal data that is necessary for the purposes it is required for, including:

    • With core service providers to enable our business to function
    • With regulators and law enforcement agencies when required to do so by law
    • When we think it is reasonably necessary to protect you or us (including, for example, to detect, monitor, investigate or prevent any suspected illegal activities, fraud or security issues)

    How long do we keep your personal data for?

    As a guide:

    • we will keep personal data while your online account is active
    • we will keep personal and sales data while there is still a reasonable expectation that you will respond to our sales and marketing communications
    • we may keep certain categories of personal data after your account is closed in order to meet any legal or regulatory requirements, or to resolve a legal dispute.  For example, we may need to keep certain personal data relating to your purchases in order to comply with authorities’ sales tax or VAT reporting requirements

    Information We Collect through Cookies

    We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

    Information We Obtain from Third Parties

    Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

    • Companies who support our Site and Services, such as Shopify.
    • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
    • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

    Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

    Cookies

    Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

    Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

    Your Rights and Choices

    Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

    • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
    • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
    • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
    • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

    International Users

    Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

    If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

    Contact

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@lazaruspress.co.uk

    For the purpose of applicable data protection laws, we are the data controller of your personal information.